contact stockists my account become a stockist

shopping bag 0 items


The below Terms of Trade apply to the supply of goods by Vixen & Velvet (ABN 84713896677) to any customer/purchaser. By signing the Application Form and ordering goods from OJ Bridge Imports Pty Ltd t/a Vixen & Velvet, the Stockist representative accepts these terms.


The Terms of Trade is a month by month agreement and Vixen & Velvet may, at its sole discretion, without cause or liability and at anytime, reject orders and end this Terms of Trade Agreement.


Only approved locations will be considered as an Authorised Vixen & Velvet Stockist. As such, Vixen & Velvet products may not be sold to other dealers, authorised or unauthorised without Vixen & Velvet’s prior consent. Products may not be sold online, redistributed, direct marketed, sold in swap-meets, markets, mail order or by any other method other then directly to the end-user.


All orders are to be placed either through the Vixen & Velvet website or via email or fax and are subject to acceptance by Vixen & Velvet. Vixen & Velvet will not accept orders via phone only. As a standard requirement, each new Stockist Team Member must order a minimum of $1,000 for their first order. In the case that your order or items in your order cannot be fulfilled, this Item/s will not be placed on your order and subsequently will not be invoiced. If your account does not meet the minimum requirement, it will be subject to cancellation at anytime.


Vixen & Velvet reserves the right to change its prices at any time and without notice. The price of goods excludes GST and does not include freight.


Vixen & Velvet will not dispatch any order until all outstanding money has been paid.  Only credit-approved stockists can pay 30 days from being dispatched and Vixen & Velvet can cancel the 30-day account if the payment agreement is violated in any way. Payment can be made by direct deposit, cheque or credit card payment. Payment not made within the agreed payment term period will result in the order being cancelled and a 10% or $100 (whichever is greater) administration and re-handling fee applied to your account. If two orders are cancelled consecutively the account will be subject to termination.


All Vixen & Velvet products are shipped from Vixen & Velvet, 118 Henty Street, Reservoir VIC 3073, Australia to one nominated delivery address. The applicant assumes all costs and risks pertaining to the transportation of the products. Vixen & Velvet takes no responsibility for late deliveries due to acts of nature.


Vixen & Velvet will accept returns only in the circumstance of manufacturer’s defects/faults or in the case of incorrect delivery, e.g. incorrect style/sizes. A ‘Stockist Claim Form’ must be completed and returned with the damaged or defective product and will be replaced with like products or a credit adjustment note after return and inspection. Stockists must notify Vixen & Velvet of damaged or defective products within 7 days of receipt of delivery. No claims will be considered after this period.


Vixen & Velvet does not permit use of the Vixen & Velvet logo unless strictly authorised and provided by a Vixen & Velvet representative. In addition any artwork created post-supply of Vixen & Velvet logos or imagery by a stockist must be approved by a Vixen & Velvet representative prior to public release. All logos and images, including those displayed on, are the property of Vixen & Velvet and cannot be reproduced or used by Stockist team members in any way.


Vixen & Velvet will not pass on any information about our customers or their businesses to a third party unless in the case of debt collection, should payment terms not be met and/or if a member of the public wants to find a stockist.